Returns & Exchanges
At L'Atelier de Christine Lhuillier, we want you to be completely satisfied with your luxury beauty experience. If you are not entirely happy with your purchase, we offer a 30-day window for returns and exchanges on products in their original, unopened condition.
Initiate Your Request
Contact our concierge team via email with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Carefully pack the unused items in their original luxury packaging to ensure they are protected during transit back to our atelier.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Quality Inspection & Refund
Once our artisans inspect the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing